23 May 2019

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We would love to say that learning analytics is the solution to all of learning and development (L&D) issues. But, I must be honest. There is not a perfect ‘Cinderella’ solution.

L&D’s Search for ‘Cinderella’ Solutions

We all want to find ‘Cinderella’ solution that will fix our training. The solution will have our workforce engaged, improve retention, accepted by all generations, and be approved as well as encouraged by all leadership levels. Oh, and don’t forget. If it is a cheap solution, we would be royalty!

Let’s consider these desired solutions individually. Each seems like a simple request for a training program.

• Engage Workforce – ATD offers ‘5 Ways to Have Satisfied, Productive Employees’. These simple answers require more complex steps to effectively implement.
• Improve Retention – To help this, organizations have been offering to Upskill or Reskill their employees to progress careers. Best practices associated with these programs include internal mobility, rotational training programs or assignments and tuition assistance. 
• Reach Multi-generations – It is easy for organizations to ‘silo’ knowledge and place labels on individual generations. Today’s workforce has more diversity than ever before with 5 generations working side-by-side. Chip Conley provides insights on mentorship between generations.

• Approved/Encouraged by Leadership – We all believe leadership supports training. However, leadership needs to offer their opinions, needs, and desires when training is being designed and developed to increase ownership.     
• Cheap – Everyone understands that training is necessary. We need to know how to operate the new copy/printer/fax machine. But, does it require a 20 minute training that takes people away from their regular work? Consider that question the first time the machine breaks because someone did not attend the training and you need it 5 minutes before an important client presentation.

Take Away

Learning Analytics will not offer you a ‘Cinderella’ solution. It will offer you a solution that fits your organizations needs. Whether that is a running shoe, sandal, or dress shoe. QAA will assist organizations with finding their learning analytics ‘Cinderella’ solution. Contact us for more details.