9 July 2019

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A question asked of training and learning directors often is, ‘what is the return on investment for the training program?’ Then, the director must determine the best way to place value on the training. This usually involves review of the post training surveys, assessment scores, and costs associated with training. But, have you considered what other questions you might consider if possible?

Learning Analytics

First, consider what information you gather from surveys and assessments. 

• Pre and Post Training Surveys – Provide data on the learners (ex: demographics), opinions on the training (ex: methods, scenarios, etc.), and usability or relatability to the job. A survey may also be used to rate a trainer or facilitator to compare and improve instructor-led sessions.
• Assessments – Provide data on learner comprehension. By tracking the questions that are correct versus incorrectly answered, instructional designers can determine which content is structured appropriately. Also, if the same incorrect answer is chosen repeatedly, the instructional designer needs to review the content and the question. 

Beyond these data sets, what other information would you want to know to help improve your training program while proving the value? The answer depends on the type of organization and type of training provided. Organizations may desire details about training and employee safety attitudes or behaviors. Other organizations may want to search for any trends in training and learner job performance.

Take Away

Learning and training groups collect vast quantities of data with each new course or lesson. However, the more for more specific data involves collection beyond surveys and assessments. QAA uses multiple methods to gather data from all levels and views to achieve a full view of an organization’s training program’s value and needs.

We partner with Bintel, Inc to offer our customized Advanced AI Learning Analytics Tool. AAILAT allows training groups to drive into data to discover unknown insights because we capture, aggregate and conduct the analysis using an AI driven solution. Read our whitepaper to learn more.

Contact Us to discuss what analytics you want to discover in your organization.